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Legal

Privacy Policy

Last updated: 31 August 2026

This policy explains how Nurtura Medical Care Services handles personal information submitted through this website. It is a general policy and will be reviewed and finalised with appropriate legal guidance as the company is established.

1. Information We Collect

When you use our Book Now form, Contact form, or reach out by phone, WhatsApp or email, we may collect information such as your name, phone number, email address, location, and general details about the care being requested (such as patient age, type of care required, and preferred schedule).

2. Sensitive Medical Information

Please do not submit sensitive medical records or confidential medical documents through our website forms. Any clinical details required to arrange your care will be discussed directly with you by a member of our team through a more appropriate and secure channel.

3. How We Use Your Information

We use the information you provide to respond to your enquiry, assess the care required, arrange care services, and communicate with you about your request. We do not sell your personal information to third parties.

4. How We Store and Protect Information

We take reasonable steps to protect the information you share with us. Access to personal and care-related information is limited to those who need it to arrange and provide your care.

5. Cookies

This website may use minimal, essential cookies required for the site to function correctly. We do not currently use cookies for advertising purposes.

6. Your Rights

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask us to delete information that is no longer needed for the purpose it was collected.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page.

8. Contact Us

If you have questions about this policy or how your information is handled, please contact us at bookings@nurturacare.ug or 0706658567.